shanmonster (
shanmonster) wrote2005-10-25 03:28 pm
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And the Suppurating Fistula of a Customer Award of the Day Goes to...
Ugh.
I just had a total rectal hemhorrhage of a customer. The call went something like this:
Silly Customer (SC): I want to book a bus tour to Quebec.
Me: Er, I just book hotel rooms from here, but I can certainly give you the Quebec tourism number. They could help you out with bus tour information.
SC: Ok. What's the number?
Me: *gives the number*
SC: (suddenly VERY angry) But I want to book fifty rooms!
Me: Oh, I'm sorry. Which hotel are you looking for?
SC: WHY DO YOU NEED TO KNOW THAT?
Me: I'm unable to check availability unless you can tell me which hotel you'd like to stay at.
SC: THIS IS PREPOSTEROUS! GIVE ME THE NUMBER FOR THE CORPORATE HEADQUARTERS!
Me: Certainly. *gives number*
SC: *growls*
Me: Is there anything else I can help you with?
SC: *hangs up*
Good grief.
I just had a total rectal hemhorrhage of a customer. The call went something like this:
Silly Customer (SC): I want to book a bus tour to Quebec.
Me: Er, I just book hotel rooms from here, but I can certainly give you the Quebec tourism number. They could help you out with bus tour information.
SC: Ok. What's the number?
Me: *gives the number*
SC: (suddenly VERY angry) But I want to book fifty rooms!
Me: Oh, I'm sorry. Which hotel are you looking for?
SC: WHY DO YOU NEED TO KNOW THAT?
Me: I'm unable to check availability unless you can tell me which hotel you'd like to stay at.
SC: THIS IS PREPOSTEROUS! GIVE ME THE NUMBER FOR THE CORPORATE HEADQUARTERS!
Me: Certainly. *gives number*
SC: *growls*
Me: Is there anything else I can help you with?
SC: *hangs up*
Good grief.
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And wow, totally stupid to boot.
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Still. o_O
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