And Again...

[shanmonster]

Silly Customer (SC): I want to get some information on a reservation I made this morning.

Me: Sure! What's the confirmation number?

SC: Oh. She didn't give me a confirmation number.

Me: Ok, then what is the last name?

SC: Now that I think about it, she didn't even ask for a name.

Me: Did you give your credit card number or address?

SC: No.

Me: Well, that means a reservation was never made.

SC: Oh.

Me: Would you like to make a reservation?

SC: Yes, please.

Me: And for how many adults and children?

SC: I don't know.

...

Gah!