Me: Do you have a frequent stayer card?
Silly Customer (SC): Yes.
Me: May I have the number, please?
SC: No, because I don't want to book right now. I just want the rates.
Me: The room is available for $xxx.
SC: Ok. And that's with my frequent stayer discount?
Me: Er, no. You didn't give me a frequent stayer number.
----
And then there's the first cousin:
Me: Are you travelling on business?
SC: Yes.
Me: Which company is that with?
SC: I'd rather not say.
Me: Ok, your rate is $xxx.
SC: Is that my Chevrolet rate?
Me: ...
Silly Customer (SC): Yes.
Me: May I have the number, please?
SC: No, because I don't want to book right now. I just want the rates.
Me: The room is available for $xxx.
SC: Ok. And that's with my frequent stayer discount?
Me: Er, no. You didn't give me a frequent stayer number.
----
And then there's the first cousin:
Me: Are you travelling on business?
SC: Yes.
Me: Which company is that with?
SC: I'd rather not say.
Me: Ok, your rate is $xxx.
SC: Is that my Chevrolet rate?
Me: ...