Silly Customer (SC): I'd like a room for April 1 at the *** Hotel.
Me: I'm sorry, but we're sold out for that night. Would you like me to check another date or another location for you?
SC: No, that's ok.
Me: I can give you the numbers for other hotels in the area, if you like.
SC: Sure! What do you recommend?
Me: We do have another hotel in the downtown area. Is that too far away for you?
SC: No, that would be great. What's their telephone number?
Me: I can check the availability and rates for you now, if you like.
SC: Oh. Never mind. I'll call around. *click*
Oh yes, and a note for myself: I'm working on Wednesday from 10-5:30....
Me: I'm sorry, but we're sold out for that night. Would you like me to check another date or another location for you?
SC: No, that's ok.
Me: I can give you the numbers for other hotels in the area, if you like.
SC: Sure! What do you recommend?
Me: We do have another hotel in the downtown area. Is that too far away for you?
SC: No, that would be great. What's their telephone number?
Me: I can check the availability and rates for you now, if you like.
SC: Oh. Never mind. I'll call around. *click*
Oh yes, and a note for myself: I'm working on Wednesday from 10-5:30....