Stupid Customer Tricks Part Gazillion

[shanmonster]

Me: Thank you for calling ____ Hotels. How may I help you?

Silly Bint (SB): Your hotel is too fancy. Give me numbers for other hotels.

Me: I have numbers for X and Y (4- and 5-star hotels).

SB: Those are too much. I want numbers for cheap hotels.

Me: I'm sorry, but those are the only numbers I have.

SB: Fine. How much is your cheapest room.

Me: $195.

SB: Your website says $199. That's not very much of a discount. I demand a better discount.

Me: (utterly confused, since $195 is the lowest possible rate). What website are you on?

SB: Your website.

Me: What's the URL?

SB: It's in Google.

Me: Can you tell me what it says in the little window after the http:// ?

SB: It says Blah space hotels dot com.

Me: If I put the space in between the two words, it breaks the URL. But if you leave the space out and put blahhotels dot com, you will get to our webpage.

SB: Well, I'm in the United States of America, and that's how our websites work.

Me: *blink blink*

SB: The rate on the page says $199 for June through October. If you're saying $195, then you're lying. I don't know what it's like in Canada, but in the United States of America, we have standards. I don't have to put up with this. I can find a better, more honest hotel.

Me: Er, the rooms usually sell for $409, so you're saving over 50%. Plus, the rate I've quoted you is less than the rate you're seeing, so I'm not certain what you're looking for at this point.

SB: Your website lies, and so do you. Good-bye. *click*

Me: *blink blink* Aaaaaaargh!!!!

Comments

Um. Wow.

[wiliqueen.livejournal.com]

:: stares ::

:: rereads in a vain attempt to make the conversation make some kind of sense ::

:: stares some more ::

:: decides it's all a plot to convince Canada that everyone down here is too stupid too live so you'll wipe us out or something ::

Re: Um. Wow.

[f00dave.livejournal.com]

I'd vote for that. ;-)

Re: Um. Wow.

[shanmonster.livejournal.com]

She almost killed me with stupid.

I still hurt.

Re: Um. Wow.

[longpig.livejournal.com]

That'll happen! Did I ever tell you about the American lady who yelled at me very slowly, as if I was retarded, that she wanted to speak to someone who understood ENGLISH? I had just barely gotten hrough my opening spiel, which as you know, includes a grand total of ONE WORD in French.

I used to make a game I liked to call 'guess the Americans.' Whenever I had a customer that was so ignorant and/or rude that they couldn't possibly come from anywhere else, I would make a point to ask for a ZIP code instead of a postal code. The sad thing is, I was never wrong. -_-

Re: Um. Wow.

[longpig.livejournal.com]

s/make/play

Re: Um. Wow.

[zombienought.livejournal.com]

I was just waxing nostalgic lastnight for
Canadian customer service. There really
is a huge difference between American phone
support and Canadian. Canadian phone support
actually tries to help. :(

[annamaryse.livejournal.com]

LOL... there's one like that about once a week here, you can't be nice to them because they NEED you to be wrong... and you turn out to be nice to the point where they can't ignore it, that upsets their whole "I need everything to be wrong and bad" apple cart. Sad to say, but my mother was like that.

[jubilo.livejournal.com]

Ergh. On behalf of my country, I apologize. Some people's children...

[tobysionann.livejournal.com]

One really great question my friend got on our reservations website was. "Do your 2BR cabins have showers?" I felt like saying, "No, we take you out back and hose you down."

[longpig.livejournal.com]

I used to get asked *all the time* (when I worked where Shan works now) if our rooms had bathrooms. I always wondered what kind of hotels these people had been staying in before... O_o

[zombienought.livejournal.com]

Well...igloos don't usually have plumbing,
right?

[abraxasrutrem.livejournal.com]

That all depends on the country you're in.
I've seen hotels in Kenya and Egypt that had seperate outhouses.

[longpig.livejournal.com]

This is a Canadian chain... and the people who would ask me this were invariably from North America.

:/

[goth-hobbit.livejournal.com]

Oh, come on. You know that there aren't any civilized appointments like hotel bathrooms outside of New York. ;)

Seriously, though; one of the girls that my youngest sister went to university with here in Denver came from NYC. When she unpacked her suitcases, one was filled with nothing but bathroom tissue, and another with nothing but soap, toothpaste, and mouthwash. Why? Because everyone in NYC, apparently, knows that Denver is a frontier town, and you can't get those things here. (This comes as a great shock to me, since I see aisles full of those things every time I go to the grocery.)

I really want to know what reference that poor kid's parents were using. I could make a fortune by selling it on eBay in the antiques section.

[petechons.livejournal.com]

*blink blink* is right. WTF?

[leggylady.livejournal.com]

Wow.

You should join [Bad username or site: @ livejournal.com]. Share the pain. :-)

[abraxasrutrem.livejournal.com]

Oh gods...
I'm so embarassed.
First Bush and now this.

[goth-hobbit.livejournal.com]

I tried to make sense of that one three times before I decided to quit. I like my brain right where it is, not splattered all over the wall from explosive confusion.

Honestly, why do some people have to be such complete morons? I hurt for you.

[purrthecat.livejournal.com]

*giggles* She deserves whatever stupidity tax she ends up paying. Thanks for sharing! :)

[dancing-gator.livejournal.com]

what.... the.... fuck....

We arent all this stupid here. I promise.