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Me: Thank you for calling *** Reservations. How may I help you?
Silly Customer (SC): Yeah. Is this the front desk?
Me: No, you've reached the central reservation line. Which hotel are you looking for?
SC: I need to find out if a guest has checked in.
Me: Which hotel are they staying at?
SC: What do you mean which hotel?
Me: We have hotels all across the country. If you tell me which hotel they are staying at, I can give you the telephone number for the hotel so you can find if they've checked in.
SC: I want to know if John Doe has checked in.
Me: ... Which hotel is he staying at?
SC: Montreal.
Me: We have two hotels in Montreal: the *** and the ***.
SC: The first one.
Me: Ok, the phone number is ***....
SC: *click*
Silly Customer (SC): Yeah. Is this the front desk?
Me: No, you've reached the central reservation line. Which hotel are you looking for?
SC: I need to find out if a guest has checked in.
Me: Which hotel are they staying at?
SC: What do you mean which hotel?
Me: We have hotels all across the country. If you tell me which hotel they are staying at, I can give you the telephone number for the hotel so you can find if they've checked in.
SC: I want to know if John Doe has checked in.
Me: ... Which hotel is he staying at?
SC: Montreal.
Me: We have two hotels in Montreal: the *** and the ***.
SC: The first one.
Me: Ok, the phone number is ***....
SC: *click*
