Another Silly Trick

[shanmonster]

Me: Thank you for calling **** Hotels. How may I help you?

Silly Customer (SC): I'd like to cancel a reservation.

Me: May I have your confirmation number?

SC: Oh. I don't have it on me.

Me: That's ok. What's the last name of the guest?

SC: Oh. I don't know that, either.

Me: Er, I'd need to know whose room is being cancelled.

SC: Should I call back when I find out?

Me: Yes. I think that would be a good idea.

Comments

[firelie.livejournal.com]

DUH.