Oi

[shanmonster]

Customers are frustrating me today. They're oddly uncommunicative. Here's an example:

Me: Thank you for calling *** Hotels. How may I help you?
Silly Customer (SC): ....
Me: Hello?
SC: Yeah. I'd like a room.
Me: Sure! At which hotel?
SC: (in a you-must-be-stupid voice). Your hotel, of course.
Me: In which city?
SC: Oh. Uh, Alberta, Canada.
Me: And which city?
SC: ...
Me: Alberta is a province with several cities.
SC: Oh. Uh, Edmonton.
Me: And which nights are you looking for?
SC: Oh, any.
Me: Rates will vary depending on the time of week or year. Can you give me a date to start with?
SC: ...
Me: Hello?
SC: Uh, yeah?
Me: Which days are you looking for?
SC: ... Maybe something next week.
Me: And how many days?
SC: About three.
Me: Would you like me to check next Tuesday, Wednesday, and Thursday, then?
SC: ...
Me: Hello?

....

And it goes on and on like this. Gah.

I'm glad I have the weekend off. Maybe they'll get smarter in my absence.

Comments

[hprynne.livejournal.com]

I love your customer stories!

[shanmonster.livejournal.com]

I wouldn't mind them so much if I weren't sick. My patience is definitely wearing thin.

As a side note, I've noticed how Americans with French names pronounce their names in the most anglicized of fashions. Jolie is pronounced Jolly. Petit is pronounced Pet It. And the worst was for Mr. Beau, pronounced Bee-Oww. And what makes it even scarier is that these people are going to stay in Quebec, where no one will understand why they're going by these strange mangulations.

[snowy-kathryn.livejournal.com]

After a few calls like this at Avis, I finally figured out that the majority of them were from individuals engaged in activities that I really didn't want to be a part of. I don't get the sense that you get these kinds of calls though, but you never know. ;)

[shanmonster.livejournal.com]

Most of my calls aren't this bad. But today has been filled with a lot of strangeness. There have been an awful lot of death-related bookings and cancellations, which is always ... cheery.

[ladyiolanthe.livejournal.com]

The Apocalypse is coming.